711jll Privacy Policy

1. Introduction

1.1 711jll is committed to protecting the privacy and security of your personal information. We recognize that Filipino players trust us with sensitive data, and we take that responsibility seriously. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1.2 This Policy applies to all personal data collected through the 711jll website, mobile applications, customer support channels, and any other touchpoints through which you interact with 711jll. It covers data collected from players based in the Philippines and other jurisdictions where 711jll operates.

1.3 If you have questions about how 711jll handles your personal data, please contact our Data Protection Officer using the details provided in Section 16 of this Policy.

2. Personal Data We Collect

2.1 Registration and Identity Data. When you create a 711jll account, we collect your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to create and manage your account.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering regulations and verify your age and identity, we collect copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID. We may also collect proof of address documents.

2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on 711jll. For payment processing via GCash, PayMaya, BPI, BDO, or Metrobank, we collect the account details necessary to process your transactions. We do not store full bank account numbers or card numbers on our servers.

2.4 Gameplay and Activity Data. We collect records of your gaming activity on 711jll, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical and Device Data. We automatically collect technical information when you access 711jll, including your IP address, device type, operating system, browser type, and unique device identifiers. This helps us optimize the platform for your device and detect fraudulent activity.

2.6 Communications Data. When you contact 711jll customer support via live chat or email, we retain records of those communications to resolve your queries and improve our service quality.

The following table summarizes the categories of data we collect and their primary purposes:

3. How We Collect Your Data

3.1 Directly from You. Most of the personal data we hold is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions.

3.2 Automatically. When you access and use the 711jll platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. See Section 10 for more details on our use of cookies.

3.3 From Third Parties. We may receive data about you from third-party identity verification providers, payment processors such as GCash and BDO, fraud prevention services, and publicly available sources where permitted by law. This data is used to supplement the information you provide and to verify its accuracy.

4. How We Use Your Personal Data

4.1 711jll uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 711jll account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of 711jll services.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be experiencing gambling-related harm, and to enforce self-exclusion and limit requests.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our customer service.
• Marketing and Promotions: To send you relevant promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality and user experience of the 711jll platform.

5. Legal Basis for Processing

5.1 711jll processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your account.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulatory requirements, including AML and KYC obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 We Do Not Sell Your Data. 711jll does not sell, rent, or trade your personal information to any third party for their own marketing purposes.

6.2 Service Providers. We share personal data with carefully selected third-party service providers who assist us in operating the 711jll platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

6.3 Regulatory and Law Enforcement Authorities. We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 711jll's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy choices available to you.

6.5 With Your Consent. We may share your data with other third parties where you have given explicit consent for us to do so.

7. International Data Transfers

7.1 Some of our service providers and technology partners may be located outside the Philippines. Where personal data is transferred internationally, 711jll ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

7.2 Such safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognized transfer mechanisms. You may request information about the specific safeguards applicable to any international transfer of your data by contacting our Data Protection Officer.

8. Data Retention

8.1 711jll retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. In general:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Technical and usage data is typically retained for up to twelve (12) months.

8.2 Where data is no longer required for any lawful purpose, 711jll will securely delete or anonymize it in accordance with our data retention schedule.

9. Security Measures

9.1 711jll implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including identity documents and financial records
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for internal system access
• Secure, geographically redundant data centers with physical access controls

9.2 While 711jll takes all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for maintaining the security of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

10. Cookies and Tracking Technologies

10.1 711jll uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze how the platform is used.

10.2 Types of Cookies We Use:

• Essential Cookies: Required for the platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Functional Cookies: Remember your preferences such as language settings and game display options to personalize your experience.
• Analytics Cookies: Help us understand how players use 711jll so we can improve the platform. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

10.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 711jll platform.

11. Children's Privacy and Age Restriction

11.1 711jll is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of twenty-one (21). The minimum age to register and use 711jll is 21 years, in accordance with Philippine gambling regulations.

11.2 If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately close the account, void any transactions, and delete the associated personal data. If you believe a minor has registered on 711jll, please contact our support team immediately.

12. Your Privacy Rights

12.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 711jll:

• Right to be Informed: The right to know what personal data we collect and how it is used, as described in this Policy.
• Right to Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where we no longer have a lawful basis to retain it, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

12.2 To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

13. Marketing Communications

13.1 With your consent, 711jll may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers relevant to Filipino players.

13.2 You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect transactional messages related to your account, such as deposit confirmations and withdrawal notifications.

14. Third-Party Links

14.1 The 711jll platform may contain links to third-party websites or services. This Privacy Policy applies only to 711jll and does not cover the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Updates to This Privacy Policy

15.1 711jll reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on the platform prior to the changes taking effect.

15.2 The date of the most recent revision is displayed at the top of this Policy. Your continued use of the 711jll platform following any update constitutes your acceptance of the revised Policy.

16. Contact Our Data Protection Officer

16.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

711jll Data Protection Officer
Email: [email protected]
Support: Available 24/7 via live chat on the 711jll platform

16.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by 711jll.

This Privacy Policy was last reviewed and updated in May 2026. Previous versions are available upon request by contacting our Data Protection Officer.